Pulamed
Pulamed is a Fund registered in terms of Notarial Deed of Trust: MA 22/91 and was subsequently re-registered under the Trust Property Control Act (2018) bearing Trust No: TUHGB-000071-20. It is a not-for-profit open medical aid scheme, registered as a Trust and regulated by the Non-Bank Financial Institutions Regulatory Authority (NBFIRA).
Pulamed’s purpose is to provide ease of access to affordable, equitable and high-quality healthcare to our members through innovative means. The Fund belongs to its members and an independent Board of Trustees oversees its activities. The Fund outsources its administration, managed care, and health risk management to specialised independent service providers. Pulamed is the second largest open medical scheme in Botswana with over 60,000 total lives covered.
Our value proposition to our members is access to affordable quality healthcare as espoused in our key strategic priorities of smart product offerings, managing costs, and leveraging ICT. The Fund derives its income from member contributions and returns on investments. In setting member contributions, the Fund tries to ensure that there is sufficient contributions income to pay all claims with a little surplus to add to reserves to cushion future unexpected cost increases. The remainder of the income is used to fund administration, health risk management and managed care costs. Pulamed provides healthcare cover for a variety of conditions through healthcare disciplines. Broadly, this is Hospital cover and out-patient cover. The Fund gives you the right to choose a service provider of your choice. Pulamed member are guaranteed accessibility to high-quality healthcare.
Gaborone Head Office:
Physical Address:
Unit 1 (Acacia), Prime Plaza
Plot 74358 Western Commercial
Road, New CBD
Gaborone, Botswana
Postal Address:
P. O. Box 891ADD
Gaborone, Botswana
Tel: +267 315 9416
Website: https://pulamed.co.bw/
Gaborone Branch:
Physical Address:
Plot 74769, Mowana Mews
Ground Floor, CBD
Gaborone, Botswana
Postal Address:
P.O.Box 1212
Gaborone, Botswana
Call Centre: +267 365 0555
Email: Clientservices@Afa.Co.Bw
Francistown Branch:
Physical Address:
Plot 4040/405, Riverside Private Hospital
Moffat Street, CBD
Francistown, Botswana
Postal Address:
P.O.Box 323
Francistown, Botswana
Tel: +267 241 2262
Sales and Marketing:
Tel: +267 3159416
Email:Bd@Pulamed.Co.Bw
Call Center: +267 365 0555
Pre – Authorisations:
Tel: +267 365 0552/ 365 0509
Email:Casemanagement@Afa.Co.Bw
orClientservices@Afa.Co.Bw
Report Fraud, Waste & Abuse:
Toll free (BTC Landline and Mobile Network):
00269 8004 800 129
International Call Rates Apply:
Tel: +27 31 308 4668
Report online: http://www.whistleblowing.co.za
Email: fraud@whistleblowing.co.bw
Download “Whistle Blower” APP
Tel: +27 81 55 55 201 or
Chatbot: +27 31 308 4664
