Emergency Medical Services under the Ministry of Health and Wellness provide a 24-hour emergency ambulance service dedicated to delivering rapid, lifesaving care to individuals facing acute illnesses or injuries. This essential service ensures timely treatment and safe transportation for “emergency” patients, whether the incident occurs in the community, within a healthcare facility, or during transfers between hospitals, offering comprehensive out-of-hospital, intra-hospital, and inter-hospital support. An “emergency” refers to any life-threatening or potentially life-threatening situation arising from illness or accident that requires immediate medical intervention and urgent transport to a healthcare facility. For instant access to these critical services, the public can dial 997.
Hours:
24 hours, Monday to Sunday including public holidays.
Physical Address:
Ministry of Health and Wellness
Department of Health Services Management
Emergency Medical Services
Telephone: 997
Email:
Website: https://www.gov.bw/public-health-services/emergency-medical-services-ambulance-services